Accessibility

     
What Accessibility features are provided on this site?

The following accessibility features are provided:

• Support for windows reader
• Support of resizing the text
• Support for No Java Script

We've designed the site with the following parameters in mind:

• Page design
  We design our pages to be viewed at a screen resolution of 1024 x 768 pixels.
     
• Page structure
  We use header elements to structure the pages and make the information clear.
    
• Stylesheets
  We use stylesheets to keep font sizes consistent, with the exception of graphical text.
     
• Text
  You can increase and decrease the size of text, to make it easier for you to read, by using the 'View' option in your browser.
     
• Images
  We use 'Alt' tags on our images that describe what the image is if you can't see it.
     
• Colour
  We avoid using colour exclusively to display information.
    
• Site map
  We provide a site map so that you can easily see the structure of the website and how it fits together.
  

We recommend you use one of the following combinations of operating system and internet browser:

Opertating System	Browser
Microsoft® Windows® XP	Internet Explorer v7 or higher* Mozilla Firefox v3.6 or higher** Google Chrome v11 or higher*** Apple Safari v4 or higher
Microsoft® Windows® VISTA or Windows® 7	Internet Explorer v7 or higher* Mozilla Firefox v3.6 or higher** Google Chrome v11 or higher*** Apple Safari v4 or higher
Apple Mac OS X 10.6 (Snow Leopard)	Internet Explorer v8 or higher* Mozilla Firefox v3.6 or higher** Google Chrome v11 or higher*** Apple Safari v4 or higher

Our internal testing is carried out on a selection of operating systems and browsers including Internet Explorer, Mozilla Firefox and Google Chrome and our online banking service should work with all major modern operating systems and browsers.

I have an older machine & browser set-up

If your PC or Mac doesn't match the suggested combinations, you may still be able to use our secure online service, but some of the features may not work as expected. Our ability to provide support for browsers which aren't listed may be limited.

We would recommend that you upgrade your Internet Browser to a version as outlined in the table above.

I have a mobile or tablet device

You can use a mobile or tablet device to access our secure online banking service. Again, we cannot guarantee your experience will be the same as on a PC or Mac.

   
* The latest version of this software can be downloaded from the Microsoft® website at http://www.microsoft.com . Any installation difficulties should be referred to Microsoft®.
** The latest version of this software can be downloaded from the Mozilla website at http://www.mozilla.org . Any installation difficulties should be referred to Mozilla.
*** The latest version of this software can be downloaded from the Google website at http://www.google.com/chrome . Any installation difficulties should be referred to Google.

If you'd like more information about web accessibility, please visit:

• W3 accessibility guidelines
• W3 accessibility techniques 
• RNIB Web Access Centre 
• The Disability Discrimination Act 1995 (DDA)
• Windows-Eyes  a screen reader for Windows.

• You can also download your own copy of the JAWS sceen reader  for Windows.